Tackling Tough Conversations

Tackling Tough Conversations

Tackling Tough Conversations is a practical, interactive session designed to help managers, HR professionals and senior leads hold challenging or tough conversations in the workplace.

Drawing on real workplace scenarios, the session explores why some conversations are harder than others, how our own "triggers" show up under pressure, and the core skills that enable productive dialogue and better outcomes which you can use in your day-to-day.

What the course will cover

This 2 hour session will include:

• Understanding what makes a conversation tough
• Legal risk areas
• preparing for a tough conversation
• Communication skills
• Managing emotions
• Agreeing actions and following up

Why this training matters 

Tough conversations are often avoided, yet they sit at the heart of effective leadership and people management. When handled well, they can improve performance, resolve issues quickly and support a healthier, more collaborative culture. Our specialists draw on legal expertise and hands‑on experience to deliver pragmatic guidance that can be applied immediately back in the workplace.

Who should attend

This course is designed for:

• HR teams
• Line managers and supervisors
• Senior leaders
• Anyone responsible for employee relations or people management

Sign up below